Privacy & Legal Compliance Policy

TPT MMO Store is a digital commerce platform specializing in lawful digital products and services, including: game accounts, software licenses, digital services, and other digital items.

We operate fully within the framework of Vietnamese law and applicable international regulations. All products and services offered on this platform are legal and do not infringe on copyrights, intellectual property, or any legal provisions.

TPT MMO Store commits to not providing any products or services that violate Vietnamese law or international regulations, including but not limited to:

• ✅ No cheating accounts, hacking tools, or malicious software
• ✅ No trading of virtual currencies or digital assets prohibited by the State Bank of Vietnam
• ✅ No copyrighted content infringement, pornography, or content inciting violence
• ✅ No support for money laundering or terrorist financing activities
• ✅ Compliance with Cybersecurity Law No. 24/2018/QH14
• ✅ Compliance with Decree 13/2023/ND-CP on personal data protection

By using TPT MMO Store services, users agree and commit to:

• ✅ Only use products and services for lawful purposes, in compliance with Vietnamese and international law
• ✅ Not use game accounts, software, or services for fraud, cheating, or harassment of others
• ✅ Not resell, distribute, or transfer products without authorization
• ✅ Provide truthful and accurate personal information upon registration
• ✅ Take full legal responsibility for all use of purchased products/services
• ✅ Not use the platform for illegal financial transactions

We collect and process personal data in accordance with Decree 13/2023/ND-CP:

• ✅ Data collected: email, name, transaction history, IP address
• ✅ Purpose: identity verification, transaction processing, service notifications
• ✅ Retention period: 5 years as required by e-commerce law
• ✅ No data sharing with third parties without user consent (except legal requirements)
• ✅ Users may request to view, edit, or delete their personal data

The following activities are strictly prohibited and may result in account suspension, product revocation, and legal prosecution:

Any disputes arising from the use of services will be resolved through the following process:

• ✅ Step 1: Contact customer support via email for negotiated resolution
• ✅ Step 2: If unresolved, both parties may request mediation through a third party
• ✅ Step 3: As a last resort, disputes will be brought to the competent People's Court in Vietnam
• ✅ Governing law: Law of the Socialist Republic of Vietnam